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Customer Survey

It is an old phrase that offers wise words even today. The best time to give us feedback about your service experience at J.S. Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At J.S. Automotive we seek to provide remarkable customer service, therefore, sharing even the smallest detail about your service helps us improve.

Thank you for your feedback,
J.S. Automotive

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

associations

WHAT OUR CUSTOMERS SAY

I have used js automotive years ago for my girlfriends car, and they treated us very well. They even went as far as giving us a shop vehicle to use for 2 days, while our car was being worked on, and waiting for parts. I went back last week with my new to me 2015 Chevy Silverado. Unfortunately ended up needing a new transmission. These guys treated me very well. Got the transmission for me, and had it in within a couple days. They did a very professional job and kept me updated along the way. The transmission work wasn't cheap, but quality service never is cheap. I won't bring my truck anywhere else. Thanks again Ryan and the crew down at J&S automotive in Charlestown. Jeremy Crease, 10/11/2024